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ABC Accelerator Event Emphasizes Relationship Building in Drycleaning

Meeting helps leaders identify team strengths and create lasting partnerships

DENVER — America’s Best Cleaners (ABC) hosted its fall Accelerator Live meeting on Sept.18-20 in Denver. The theme of the meeting was “Relationships,” and affiliates explored the many benefits of building and maintaining long-lasting relationships with employees, retailers, clients and the community.

The three-day event was hosted by ABC Affiliate La Nouvelle Fine Cleaners and kicked off with an outing at Coors Field to see the Colorado Rockies host the Arizona Diamondbacks. 

In addition to visiting La Nouvelle’s retail production facility, the group also had the opportunity to visit Andrisen Morton, Denver's premier retailer and long-term partner and supporter of La Nouvelle. Affiliates experienced firsthand the attention to detail and high-touch way that Andrisen Morton cultivates generations of loyal customers.

Brent O’Bannon hosted a keynote presentation for all affiliates, guests, and partnering sponsors, who each received their Top 5 Clifton Strengths Assessments. On Friday, he led an intensive workshop aimed at helping affiliates implement their newfound skills and identify their teams' superpowers. 

Additionally, representatives from Kreussler Textile Care, Xplor Spot, Be Creative 360, and Sankosha USA delivered snapshot presentations on how they developed and maintained sustainable relationships, sharing products and services that help affiliates strengthen their client connections. This was followed by a panel discussion, where participants explored how to leverage these insights to cultivate meaningful, mutually beneficial relationships that best serve both affiliates and their clients. The event concluded on Friday afternoon with an Affiliate mastermind session led by Chris White.

Brent O’Bannon, keynote speaker and Clifton Strengths Specialist, shared, “The ABC Accelerator Event far exceeded my expectations, from top-notch event planning to dynamic networking opportunities. The hands-on 360 audit with La Nouvelle Fine Cleaners, the visit to the iconic Andrisen Morton specialty store, and the deep dive into business core values and customer service were truly remarkable. As a speaker, I found myself inspired by the entire experience.”

Jeanne Meden, owner of ABC Affiliate Charleston Prestige Cleaners, shared, "The accelerator event was outstanding, offering a range of learning experiences, best practice sharing, and enjoyable relationship-building opportunities. I was thrilled to participate and learn from it all."

Chris White, ABC Executive Director, shared, “Denver was a truly transformative experience for everyone involved. The energy and enthusiasm from our affiliates, as they embraced the power of genuine relationships, were nothing short of inspiring. Our leaders left the event energized with a new approach to leveraging their existing relationships and building needs-oriented partnerships with our allies in the luxury retail and fashion industries. Moreover, they gained the skills and ability to begin identifying and empowering their teams based on their unique superpowers, fostering a culture of growth and excellence.” 

Andre Lobato, Vice President of host La Nouvelle Fine Cleaners, shared, “Hosting the live accelerator event in Denver was both an incredible experience and an honor. As a third-generation professional in the industry, I had a unique opportunity to connect with America's best owners and operators, showcase our commitment to excellence, and emphasize the importance of building and maintaining lasting relationships with clients and B2B partners. These meetings are critical for expanding our professional network and collaborating to help members succeed in their respective markets.”

ABC Accelerator Event Emphasizes Relationship Building in Drycleaning

America’s Best Cleaners (ABC) hosted its fall Accelerator Live meeting on Sept.18-20 in Denver. The three-day event was hosted by ABC Affiliate La Nouvelle Fine Cleaners.

Have a question or comment? E-mail our editor Dave Davis at [email protected].